To assist in complying with the Privacy Amendment Act 2000, Australian Natural Organic Health is required to inform the customer of their rights in relation to the personal information held about them and its use.
When and why we Collect your Personal Information:
There are a number of ways that Australian Natural Organic Health obtains and uses personal information.
-To assist order process,we require certain information to accompany the process of Purchasing. The personal contact details obtain are stored in our database for the purpose of the purchase order security, for example record of purchase, proof of delivery etc., and advising customers of future events or promotional items.
-An individual may join as a customer and be included on our mailing list and may be included in any notification of Promotional items. When a customer purchase items for another individual with a delivery address different from the customer, this information is also retained.
-The information on customers personal details contain on our database are for the exclusive use of Australian Natural Organic Health and will not be discharge to others unless required by Law.
SPAM ACT 2003 Compliance
The act requires that we get your explicit permission to send you out emails specials and promotion, if you no longer wish to receive communication from us, please contact us by email or phone.
Australian Natural Organic Health email database is managed in accordance with the Privacy Act 1988 (Privacy Amendment (Private Sector) Act 2000, and its email marketing practice comply with the provision of the Spam Act 2003.
All email communication includes a functional unsubscribe facility, including email, phone and physical address to allow the communication of the addressee's wishes to cease receiving correspondence from Australian Natural Organic Health.
Any request to be removed from our database will be acted on within 24 hours of receipt of that request.
Security
If you are nervous about shopping online don't be, we use secure servers ad state of the art encryption and secure socket layer (SSL) technology for the transfer of credit card information.
Additionally we have secure measures in place to protect our customer database and access to this database is restricted internally. Whilst all care is taken to protect your details, it is however, your responsibility to protect your password from being disclosed to any third party.
When we disclose Your Personal Information.
We may disclose your personal Information
i) If required by law,
ii) Provision of Service & Goods
iii) Analysing, verifying and / or checking the buyers credit, payment and/or status in relation to provision of Service /goods.
iv)Processing of any payment instructions, direct debit facilities and/or credit facilities, requested by buyer and
v)enabling the daily operations of the buyer's account and / or the collections of amounts outstanding in the buyers account in relations to the services and goods.
The seller may give information about the buyer to a credit reporting agency for the following purpose.
i) To obtain a consumer credit report about the buyer.
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